Company Policies

BucketList Jeep Rentals offer a convenient e-Toll service for travelers who want to drive on toll roads.  $10 per day if not, You will be charged for the cost of the tolls, plus a service fee of $10 per usage day plus the cost of the toll.  This fee will only apply to each day during your rental when you choose not to use the e-Toll. The maximum service fee is $50 for all rentals.  Up to 7 days rental Anytime you drive through a toll booth without using an alternative form of payment (such as cash or card), you opt-in to BucketList Jeep Rentals e-Toll service.

Toll fees may take 4-8 weeks to be billed to you through the card you used to pay for your rental.

Guest cancellation

Guests may cancel their trip through our site or mobile app, and the cancellation is effective immediately. Whether the guest received a full refund, a partial refund, or receives no refund depends on the circumstances. The total amount refunded will depend on when the guest cancels the trip, the length of the trip, and the trip type. The cancellation period is based on the vehicle’s time zone.

Total refund: Free cancellation period

Free cancellation period

BOOKING TIME

FREE CANCELLATION PERIOD

• 25 hours or more before the trip start

• Until 24 hours before the trip start

• Less than 25 hours before the trip start

• One hour after booking

Partial refund: Cancellations after the free cancellation period

Guest that cancels after the allowed cancelation period above will be charging 100% of the trip price or a fee.

Guest no-show

If a guest fails to cancel and doesn’t show up for the trip within 30 minutes of its scheduled start time, it’s a guest no-show. If a guest has booked a trip in a bucketlistpr.com website, has not canceled their trip, and does not show up for 12 hours after the trip’s scheduled start time, it’s a guest no-show. A guest who shows up to a trip with no license, an invalid license, or sends their additional driver in their place is also a guest no-show. Bucketlist Jeep Rentals – BucketListStay LLC will cancel guest no-show trips, and will not provide any refund.

Exceptions

Exceptions to the guest refund amount for cancellations outside the free period and for no-shows may apply in the event of a flight delay, flight cancellation, lost baggage issue. When any of these events happen, please send us an email to rentals@bucketlistpr.com or call us at 787 510 7347.

Guest trips are impacted by flight delays, flight cancellations, or lost baggage.

Flight delays or flight cancellations

If a guest’s flight is delayed or canceled, they must message their host to tell them and to request a trip modification for a new start time. Suppose Bucketlist Jeep Rentals – BucketListStay LLC cannot or does not accommodate a new start time and the trip must be canceled. In that case, Bucketlist Jeep Rentals – BucketListStay LLC will issue the guest a full refund if documentation is provided. Guests must notify the Bucketlist Jeep Rentals – BucketListStay LLC of the flight delay or cancellation at least one hour before the scheduled trip start time. They must provide documentation, such as a screenshot from the airline mobile app or website, showing the flight issue. The guest must notify BLJR of a flight delay or cancellation within at least 24 hours of the trip’s scheduled start time to be eligible to benefit from this cancellation policy. If the guest’s flight is canceled/delayed more than three days before the trip start time, this policy does not apply.

Lost baggage delays

If the guest experiences a lost baggage delay, Bucketlist Jeep Rentals – BucketListStay LLC will issue the guest a full refund if they’ve messaged their host and provided documentation. Specifically, they must notify their host no later than 30 minutes after the scheduled trip start, notify of the lost baggage delay within 24 hours, and provide photo evidence of a baggage issue.

Early Returns

If the guest returns the car before the time in the original contract Jeep. In that case, Bucketlist Jeep Rentals – BucketListStay LLC will not return any part of the total rental amount at the moment of the rent besides the deposit if the car is returned between our jeep returning policies, and it reserved the option to charge a fee for an early recovery. The cost of renting is calculated depending on the number of days and the place and time of recovery.

Protecting your private information is our priority. This Statement of Privacy applies to Jeep Rental in Puerto Rico Alexa Voice skill/Google action,bucketlistpr.com site, and BucketlistStay LLC locations govern data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to BucketList PR-Jeep Rentals include https://bucketlistpr.com, Jeep Rental in Puerto Rico Alexa Skill/Google action, and BucketList PR-Jeep Rentals. The Jeep Rental in Puerto Rico application and bucketlistpr.com are reservation applications and sites. By using the

BucketList PR-Jeep Rentals applications and website. Your consent to the data practices described in this statement.

Privacy Compliance Certification

BucketList PR-Jeep Rentals has SSL certification.

Collection of your Personal Information In order to better provide you with products and services offered, BucketList PR-Jeep Rentals may collect personally identifiable information, such as your:

– First and Last Name

– Mailing Address

– Email Address

– Phone Number

If you purchase BucketList PR-Jeep Rentals products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account: (b) entering a sweepstake or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message: (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information BucketList PR-Jeep Rentals and uses your personal information to operate and deliver the services you have requested.

BucketList PR-Jeep Rentals may also use your personally identifiable information to inform you of other products or services available from BucketList PR-Jeep Rentals and its affiliates.

BucketList PR-Jeep Rentals does not sell, rent or lease its customer lists to third parties.

BucketList PR-Jeep Rentals may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries. All such third parties are prohibited from using your personal information except to provide these services to BucketList PR-Jeep Rentals, and they are required to maintain the confidentiality of your data.

BucketList PR-Jeep Rentals may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on V&H Rental or the site: (b) protect and defend the rights or property of BucketList PR-Jeep Rentals; and/or (c) act under exigent circumstances to protect the personal safety of users of V&H Rental, or the public.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records: and

Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

Complete the transaction for which the personal data was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

Debug to identify and repair errors that impair existing intended functionality;

Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law:

Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent: Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us:

Comply with an existing legal obligation: or Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

BucketList PR-Jeep Rentals does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.

Email Communications

From time to time, BucketList PR-Jeep Rentals may contact you via email for the purpose of providing announcements., promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from BucketList PR-Jeep Rentals you may opt out of such communications by clicking the unsubscribe option in the email.

Changes to this Statement

BucketList PR-Jeep Rentals reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application or website, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

BucketList PR-Jeep Rentals welcomes your questions or comments regarding this Statement of Privacy. If you believe that BucketList PR has not adhered to this statement, please contact BucketList PR-Jeep Rentals at:

BucketList Stay LLC

113 Bucare Street

San Juan, Puerto Rico 00913

Email Address:

jeeprentals@bucketlistpr.com

Telephone number:

787-510-7347

Effective as of July 01, 2023

An additional fee might apply if changes are made to your return date/time or location. Smoking is not allowed; if the smell is detected, we will charge a fee to the credit card on file, $500.00. The car must be returned with a full tank, or a $80.00 refueling fee will be charged to the credit card on file. Please return the car clean if the car is too dirty, a cleaning fee of $65 will be charged to the credit card. The driver is responsible and liable for any damages caused to the Car Driver agrees to be contacted about the rental by call or text at the phone provided for collection and use of dates, including diagnostic location damage performance and operational data like mileage fuel conditions and other data related to the vehicle and its use. The driver is responsible and agrees to allow us to charge to the credit card on file any traffic violation fee or damage to the rental without the need to receive the client’s approval. We will keep the 500.00 dollars deposit for any incident requiring repairs. Optima Seguros Policy Number: 55- CA-000031686-0  Coverage Plan: Rental Car Damage Protector.

• IMPORTANT: This coverage does not provide bodily injury and property damage liability insurance and does not comply with any financial responsibility law or any other law mandating motor vehicle coverage. Suppose your rental car is stolen or damaged during the scheduled rental period and while on your trip. In that case, we will pay you the lesser of the following, up to the maximum benefit listed for Rental Car Damage and Theft Coverage on your Declarations: i. The reasonable and customary costs to repair the rental car, including reasonable charges for loss of use imposed by the owner of the rental car while the rental car is being repaired; or ii. The actual cash value of the rental car is less than its reasonable salvage value. The following conditions apply a. If the rental car is damaged while being operated, the driver at the time the damage occurs must be listed on the rental car agreement; b. You must file a report with the rental car company, either within 24 hours of the loss or damage or when you return the rental car (whichever comes first); and c. If the rental car is stolen, you must promptly notify the police. You are not covered for any loss that results directly or indirectly from any of the following specific exclusions: 1. Any obligation you assume under any agreement (e.g., you pay for the car rental agency’s supplemental insurance), except a collision or comprehensive deductible for your primary insurance; 2. Violating the rental car agreement; 3. Leases or rentals for 46 consecutive days or longer; 4. Diminution in value of a rental car; 5. Mechanical breakdown or ordinary wear and tear; or 6. Rental cars rented or driven in Puerto Rico.